We take full responsibility for the customer's IT infrastructure. Our customers do not need to have an IT department or even a system administrator — our specialists handle all IT-related tasks.
We accept user workstations, accounting and email systems, third-party software, video surveillance systems, anti-theft systems, SCS and other systems in stores and central office for service.
Our specialists provide remote user support, on-site equipment maintenance and repair.
We support server and network infrastructure by performing configuration and administration of servers based on Windows, Linux and Unix, DSS, SAN networks, support network equipment: LAN, Wi-Fi, WAN, IP-telephony of contact centers and systems.
We implement and monitor IT infrastructure: monitor availability, errors, system performance, and ensure proper data backups the correct data backup.
As part of the service, we offer customers solutions to optimize computing resources and improve system performance. A system architect works on our side. If necessary, we engage subject-matter experts.
In order to offer an optimal IT infrastructure maintenance plan before taking over maintenance of the customer's IT systems, we conduct a detailed comprehensive audit and inventory assessment. Our project manager is in constant contact with the customer for prompt resolution of all issues and prepares regular reports.
Contact us to learn more about our solutions and projects
